Last Updated: December 20, 2025

1. Introduction

Welcome to Medidash Global. We are committed to protecting your privacy and ensuring that your personal data is handled with care and respect. This Privacy Policy outlines our practices regarding the collection, use, storage, and sharing of your information when you use our services. Our goal is to be transparent about how we handle your data, giving you confidence and control.

This policy is designed to comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws. By using the Medidash Global platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that is necessary to provide and improve our services. This includes:

• Personal Identification Information: This may include your full name, email address, phone number, date of birth, and country of residence. We collect this when you create an account, fill out a contact form, or request a quote.
• Medical and Health Information: To connect you with appropriate clinics and specialists, we may collect information about your medical history, health conditions, treatment preferences, and other relevant health data you choose to provide. This sensitive information is handled with the highest level of security.
• Technical and Usage Data: We may collect information about how you access and use our website, such as your IP address, browser type, pages visited, and the time and date of your visit. This helps us understand user behavior and improve our platform.
• Communications: We store records of our correspondence with you, including emails and messages sent through our platform, to ensure we can provide continuous and effective support.

3. How We Use Your Information

Your data is used to deliver a seamless and personalized healthcare coordination experience. The primary purposes for using your information include:

• To Provide Our Services: We use your personal and medical information to identify suitable clinics and specialists, facilitate consultations, and manage your booking process.
• To Communicate With You: We use your contact details to send you quotes, updates on your inquiries, appointment reminders, and important information about our services.
• To Improve Our Platform: Technical and usage data helps us analyze performance, fix issues, and enhance the functionality and user experience of our website.
• For Customer Support: We use your information to respond to your inquiries, provide assistance, and resolve any issues you may encounter.

4. How We Share Your Information

Your privacy is paramount. We only share your information under specific and necessary circumstances:

• With Your Chosen Medical Providers: With your explicit consent, we will share your relevant personal and medical information with the hospitals, clinics, or specialists you have chosen to engage with. This is essential for them to assess your case and provide you with a treatment plan and quote. We do not share this data with any clinic without your direct approval for that specific inquiry.
• With Service Providers: We may employ third-party companies to facilitate our service (e.g., data hosting). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

We will never sell your personal information to third parties.

5. Data Storage and Security

We are dedicated to protecting your data from unauthorized access, alteration, or destruction. We implement robust security measures, including:

• Data Encryption: Your data is encrypted both in transit and at rest.
• Access Controls: Access to personal and medical information is strictly limited to authorized Medidash Global personnel who require it to perform their job functions.
• Secure Servers: We store your information on secure servers located in data centers that adhere to high security standards.

While we take all reasonable steps to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Medidash Global aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The Right to Access: You have the right to request copies of your personal data that we hold.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at the details provided below.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. You can request the deletion of your data at any time.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us:

Medidash Global
Email: aw.medidash@gmail.com
Website: medidashglobal.com